Mortgage advice
that genuinely puts you first
Melbourne’s Trusted Mortgage Broker – 5.0★ Rated
WHO I HELP
You don’t have to figure this out alone
I work with clients who want clear advice, genuine support, and someone in their corner — including:
First home buyers who want guidance from start to finishSelf-employed borrowers with complex income
Growing families planning their next move
Homeowners looking to refinance or restructure
Clients needing car or personal loans to support cashflow
If you’re unsure where you fit, that’s okay — we can work it out together.
COMMON PROBLEMS & FEARS
If this sounds like you, you’re not alone
Many of my clients come to me feeling unsure or stuck because:
The bank said no — and didn’t really explain why
They’re scared of borrowing too much (or not enough)
They don’t understand lender jargon or fine print
They’re worried about making the wrong decision
They want reassurance before committing
My role is to slow things down, explain your options clearly, and help you move forward with confidence.
HOW I HELP (THE PROCESS)
A calm, clear process — without the pressure
Here’s how I support you every step of the way:
We talk through your situation and goalsI assess suitable options across a wide range of lenders
I explain everything clearly before you commit
I guide you through settlement — and stay in touch after
You’ll always know where things are at, and you’ll never be rushed into a decision.
WHY WORK WITH JANICE
A different kind of broker relationship
What matters to me is not just getting your loan approved — it’s making sure it continues to work for you as life changes.
Clients work with me because:
I genuinely care about long-term outcomes
I don’t disappear after settlement
I take the time to explain things properly
I act in your best interests — always
I value relationships over transactions
My goal is to be the broker you remember years later, not just at settlement.
Let's hear from my clients
EXCELLENTBased on 67 reviews
Trustindex verifies that the original source of the review is Google.
Shannon Lambert10/09/2025Janice is a pleasure to deal with. She is knowledgeable and efficient, and she makes the process of securing finance a hassle free experience.Trustindex verifies that the original source of the review is Google.
nikhil vinai18/06/2025Buying our first home was exciting but also a bit overwhelming since we weren’t familiar with the process and ran into some unexpected issues along the way. We needed someone who could guide us through everything, especially the financial side, and help us stay on track with all the requirements. Janice was incredible from start to finish. She advised us on what needed to be done and how quickly we had to act. She made sure we completed everything in time to meet all the eligibility conditions. She walked us through all the loan options, secured a good interest rate, and gave us the confidence to move forward without second-guessing anything. On top of that, she helped with things that weren’t even part of her official role, like chasing up other parties when needed. Thanks to her support, we got a solid loan, a great rate, and felt sure that everything was in place. If you’re buying a home and want someone who genuinely looks out for you and goes the extra mile, Janice is definitely the person to work with.Trustindex verifies that the original source of the review is Google.
Rebecca Miriklis06/06/2025Janice has been a great help. Went above and beyond to help us with our home loan. Would 100% recommend.Trustindex verifies that the original source of the review is Google.
Merlin Jose03/06/2025Janice has been extremely helpful answering all the questions at every step of this process. It has been wonderful working with Janice and I would highly recommend her.Trustindex verifies that the original source of the review is Google.
Janelle Aldous29/05/2025Tony and Janice have been amazing to work with. Great communication, clear explanations on the process and always available for questions.Trustindex verifies that the original source of the review is Google.
Elvis23/05/2025Amazing service provided by Tony/Janice team in settling my loan to buy an investment property. They are the most dedicated team I have ever worked with, having a wealth of knowledge and always there to answer a call. Would surely recommend these amazing mortgage brokers and would surely use their services in the future. Keep up the amazing work guys.Trustindex verifies that the original source of the review is Google.
Meaghan Allen28/04/2025Great experience working with Janice Cheong from loan location. Not only did I get the loan, my world has opened up and the future is looking really bright having people like Janice behind me. Even if you’re unsure about your position borrowing money, give them a call and have it explained, if they can help you they will do anything they can to achieve your goals. Big thank you from me!Trustindex verifies that the original source of the review is Google.
Callum Hodge18/04/2025Janice was absolutely amazing - dedicated and driven to ensuring we achieved what we needed. She was clear in her communication and we couldn’t be more grateful to have Janice and the team at Loan Location on our side.Trustindex verifies that the original source of the review is Google.
CHERRY N27/03/2025Janice made the process easy. She got the job done on time and would respond to all queries in a timely manner.
LET'S TALK - NO PRESSURE
If you’re feeling unsure about your next step, that’s completely okay.
We can have a conversation, go through your options, and see what makes sense for you.
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Every Scenario.






























PARTNERED WITH
Trusted Mortgage Broker Across Melbourne Suburbs
I work with clients all across Melbourne — no matter where you’re from, I can help. Below are some of the main suburbs I regularly service, grouped by region. (If your suburb isn’t listed, don’t worry — I can still help you!)
📍 South-East Suburbs
Mulgrave, Noble Park, Springvale, Clayton, Clayton South, Huntingdale, Oakleigh, Oakleigh South, Chadstone, Wheelers Hill, Keysborough, Dandenong, Doveton, Rowville, Endeavour Hills
📍 Eastern Suburbs
Glen Waverley, Mount Waverley, Wantirna, Wantirna South, Boronia, Knoxfield, Ringwood, Croydon, Bayswater
📍 Bayside Suburbs
Cheltenham, Mentone, Frankston
📍 Growth Corridor (South-East)
Berwick, Narre Warren, Officer, Pakenham, Cranbourne
📍 Western Suburbs
Keilor East, Airport West, Deer Park, Sunshine, Hoppers Crossing, Sunbury, Werribee
Clear Answers. Smarter Loan Decisions.
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DISCLAIMER STATEMENT
DISCLAIMER STATEMENT
This page provides general information only and has been prepared without taking into account your objectives, financial situation or needs. We recommend that you consider whether it is appropriate for your circumstances and your full financial situation will need to be reviewed prior to acceptance of any offer or product. It does not constitute legal, tax or financial advice and you should always seek professional advice in relation to your individual circumstances. Subject to lenders terms and conditions, fees and charges and eligibility criteria apply.